🌌 Astro Mystic Portal - Privacy Policy

Last Updated: December 2024

Welcome to Astro Mystic Portal! We value your privacy greatly. This Privacy Policy explains in detail how we collect, use, and protect your personal information when you use our cyber astrology platform. By using our services, you agree to the practices described in this policy.

1. Information We Collect

When you use Astro Mystic Portal, we may collect the following information:

User-Provided Information: Including details such as your name, date and time of birth, zodiac sign, ethnicity, and other information required for generating predictions.
Account Information: Email address, username, password, and other account-related information provided during registration.
Discord Information: If you choose to link your Discord account, we collect your Discord username, user ID, and server information.
Usage Data: Information about how you use our services, such as pages visited, features used, timestamps, etc.
Technical Information: Device information, IP address, browser type, operating system, and other technical data used for service optimization.

2. How We Use Your Information

We use the collected information for the following purposes:

Generate personalized astrological predictions, including love predictions, daily horoscopes, MV generation, and other services.
Provide and improve our service features, including AR zodiac recognition, 3D star charts, and other special features.
Process subscriptions and payments, manage your membership account.
Monitor and analyze usage trends to enhance user experience.
Send service notifications, updates, and security alerts.
Comply with legal obligations and enforce our Terms of Service.

3. Data Storage and Security

We take reasonable measures to protect your information:

Data Storage: Your data is securely stored on our servers or third-party hosting platforms. We do not store sensitive information longer than necessary.
Security Measures: We implement industry-standard security practices, such as encryption and access controls, to protect your data from unauthorized access, disclosure, or misuse.
Regular Backups: We regularly backup data to ensure data security and recoverability.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share data with third-party service providers who assist us in operating our services (such as hosting providers, payment processors).
Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.
Business Transfers: If a merger, acquisition, or asset sale occurs, user information may be transferred.

5. Your Rights

You have the following rights regarding your data:

Access Right: You can request a copy of the personal data we hold about you. We will respond within 30 days.
Correction Right: You can request corrections to any inaccurate or incomplete data. We will process your request within 14 days.
Deletion Right: You can request the deletion of your data, subject to legal obligations. We will process your request within 30 days.
Opt-Out: You can stop using our services at any time to prevent further data collection.
Data Portability: You can request to export your data in a structured format. We will provide the data within 30 days.
Withdrawal of Consent: You can withdraw your consent to data processing at any time.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze website usage, and provide personalized content. You can control cookie usage through your browser settings. We use necessary cookies for basic services, analytics cookies to improve user experience, and marketing cookies for personalized content.

7. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. Please review their privacy policies before providing any personal information.

8. Children's Privacy

Astro Mystic Portal is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are between 16-17 years old, you confirm that you have parental or guardian consent. If you are a parent or guardian and you know your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to servers outside your country/region for processing. We ensure such transfers comply with applicable data protection laws, including GDPR, CCPA, and others. For EU users, we ensure appropriate safeguards when transferring data to third countries.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. When no longer needed, we securely delete or anonymize your data. Account data is retained for 30 days after account deletion, usage data for 12 months, and payment information as required by law.

11. Data Breach Notification

If we discover a data breach, we will notify relevant regulatory authorities within 72 hours and affected users within a reasonable time. We will take appropriate measures to mitigate the impact of the breach.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated 'Last Updated' date. Significant changes will be notified to you via email or website notice. Continued use of the service after changes constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact us through:

Email: wcz54595@gmail.com

We will respond to your data rights requests within 30 days of receipt. If you are dissatisfied with our response, you have the right to complain to the relevant data protection supervisory authority.